Frequently Asked Questions
Everything you need to know about your dance gear and orders.
How do I determine the correct size for dance shoes?
Sizing for dance shoes often differs from standard street shoes. We recommend referring to the specific size chart found on each product page. Generally, we suggest starting with your street shoe size and adjusting based on the specific fit notes for ballet, tap, or jazz styles.
What is your return policy for performance wear?
We accept returns within 30 days of purchase, provided the items are in original condition with tags attached and packaging intact. For hygiene reasons, tights and undergarments cannot be returned once the packaging has been opened.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your dancewear for an upcoming recital or competition.
Can I track my international shipment?
Yes, once your order ships, you will receive a confirmation email with a tracking link. Please note that international delivery times vary by destination and may be subject to customs delays.
Do you offer group discounts for dance studios?
Yes, we have a dedicated program for dance teachers and studio owners. Please visit our 'Studio Program' page to apply for professional discounts and bulk ordering benefits.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.